privacy policy

Last updated : 14 February 2011


1.1KOMODO SOLUTIONS LIMITED ("We") are committed to protecting and respecting your privacy.

1.2This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1.3For the purpose of the Data Protection Act 1998 (the Act), the data controller is KOMODO SOLUTIONS LIMITED of 146 Whyteladyes Lane, Cookham, Berkshire SL6 9LA


2.1We may collect and process the following data about you:

2.1.1Information you have already given us as a client of ours including your email address, even if you are not a registered user.

2.1.2The information we collect from you is pertinent to the services available on the websites.

2.1.3Information that you provide by filling in forms on our site or (our sites) or contacting us by email. We may also ask you for information when you report a problem with our sites.

2.1.4If you contact us, we will keep a record of that correspondence.

2.1.5If you download from the sites we will keep a record of such downloads and a record of your email address.

2.1.6We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

2.1.7Details of your visits to our sites including, but not limited to, traffic data, and other communication data and the resources that you access.


3.1We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

3.2For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our sites and to deliver a better and more personalised service. They enable us:

3.2.1To estimate our audience size and usage pattern.

3.2.2To store information about your preferences, and so allow us to customise our sites according to your individual interests.

3.2.3To speed up your searches.

3.2.4To recognise you when you return to our sites.

3.3You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our sites.

3.4Please note that our advertisers may also use cookies, over which we have no control.


4.1All information you provide to us is stored on our secure servers behind firewall. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Your password information is stored in an encrypted form, and it is not possible to recover the original password from it.

4.2Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


5.1We use information held about you in the following ways:

5.1.1To ensure our sites are more directly relevant to you and to personalise the content of the sites for you as a user.

5.1.2To ensure that content from our sites are presented in the most effective manner for you and for your computer.

5.1.3To provide you with updates and features that may be of interest to you.

5.1.4To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

5.1.5To carry out our obligations arising from any contracts entered into between you and us.

5.1.6To allow you to participate in interactive features of our service, when you choose to do so.

5.1.7To notify you about changes to our service.

5.2We may also use your data, to provide you with information about services provided by third parties which may be of interest to you and we or they may contact you about these by email, post or telephone.

5.3If you are an existing customer, we will only contact you by e-mail with information about goods and services similar to those which we have provided to you in the past.

5.4If you do not want us to use your data in this way, you should adjust your browser setting and authorisations. If you are unable to do so, please contact us to inform us that you don't want us to use your data.


6.1We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

6.2We may disclose your personal information to third parties:

6.2.1In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

6.2.2If KOMODO SOLUTIONS LIMITED or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

6.2.3If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of KOMODO SOLUTIONS LIMITED, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


7.1You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.


8.1Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


9.1The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


10.1Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


11.1Questions, comments and requests regarding this privacy policy are welcomed and should be sent via our contact page.